CASE STUDIES
Brief. Approach. Outcome.
A selection of consulting and build projects, written up so future clients can see how we work — and the welfare, visitor and operational outcomes they should expect.

HABITAT DESIGN & BUILD
Turning a car park into a South American biome
Confidential — Licensed UK zoological collection
BRIEF
The client had an under-used hard-standing area and wanted to convert it into a mixed-species, free-flight South American habitat — meeting BIAZA welfare standards and improving visitor dwell time.
APPROACH
-
Site survey, species planning and licensing review against the Secretary of State's Standards.
-
Specification for substrate build-up, planted layers, water features and visitor sight-lines.
-
Construction oversight, keeper-route design and a phased species introduction plan.
OUTCOME
-
Delivered an outstanding-rated mixed-species exhibit on a previously sterile footprint.
-
Estimated visitor dwell time at the exhibit increased materially versus the original space.
-
Provided a template the collection now applies to further biome conversions.
CONSTRUCTION & ENCLOSURE ENGINEERING
ETFE roofing for a tropical quadruped layer
Zoological Education Centre (build partner: Vector Foiltech)
BRIEF
A new tropical mammal building needed a lightweight, light-transmitting roof that would hold humidity, support live planting, and keep heating costs manageable through a UK winter.
APPROACH
-
Specified inflated ETFE cushion roofing with the supplier and structural team.
-
Co-ordinated services routing, climate strategy and keeper access from day one.
-
Built sequencing plan so animal areas could be commissioned in phases without disruption.

OUTCOME
-
Tropical climate envelope delivered with significantly lower heating load than glass equivalents.
-
Roof transmits the daylight spectrum needed for live planting and reptile/amphibian welfare.
-
Building handed over on programme and signed off against inspection standards.

AVIARY DESIGN & FLIGHT TRAINING
Free-flight macaw aviary on a restricted site
Confidential — UK zoo (Cat. 1 licensed)
BRIEF
The collection wanted a large free-flight macaw aviary, but ground conditions and adjacent infrastructure ruled out a conventional foundation.
APPROACH
-
Engineered a 'floating' aviary design with careful groundworks suited to the location.
-
Specified flight volumes, perching, browse rotation and shelter to meet psittacine welfare needs.
-
Wrote the husbandry and conditioning programme for the keeper team.
OUTCOME
-
Aviary delivered without compromising adjacent services or visitor routes.
-
Birds settled and entered conditioned free-flight training within the planned window.
-
Became a signature visitor moment and an internal case study for future aviary work.
HUSBANDRY & WELFARE
Bioactive amphibian zone — living, self-cleaning habitats
Small-collection partner (private licensed)
BRIEF
Existing amphibian enclosures were sterile, maintenance-heavy and offered little behavioural opportunity. The client wanted a step-change in welfare and visitor presentation without expanding the footprint.
APPROACH
-
Designed bioactive vivaria with live planting, drainage layers and clean-up invertebrate crews.
-
Specified lighting, misting and seasonal cycling appropriate to each species.
-
Trained the keeper team on monitoring, plant care and intervention thresholds.

OUTCOME
-
Daily cleaning workload reduced; keepers redeployed to enrichment and observation.
-
Improved natural behaviours observed (cover use, foraging, breeding readiness).
-
Exhibits photograph and present far better — supporting marketing and education output.
“From bioactive habitat design to ZIMS record-keeping, Animal Insights guided our small collection toward genuine excellence. A true partner.”
— Tom Bailey, Director, Ely Exotics

EDUCATION & ENGAGEMENT
School zoo days — turning a visit into a curriculum unit
Multiple UK primary and secondary schools
BRIEF
Schools wanted more than a day out — an immersive, hands-on programme tied to the curriculum, with measurable learning outcomes.
APPROACH
-
Designed age-banded sessions across animal encounters, conservation and careers.
-
Built teacher packs (pre-visit, on-the-day, follow-up) aligned to KS2/KS3 science.
-
Trained delivery team on safeguarding, risk assessment and accessible language.
OUTCOME
-
Strong post-visit teacher feedback — pupils retain species and conservation concepts beyond the day.
-
Repeat-booking schools across multiple academic years.
-
Inspired a number of pupils to pursue zoo-keeping and conservation pathways.
Have a brief in mind?
Whether it's a new build, a welfare review, a licensing application or a staff CPD programme — let's talk about what good looks like for your collection.
